Technology is meant to serve everyone, yet its complexity can sometimes create obstacles: configuring a VPN, changing a password, connecting to the Wi-Fi network, accessing teaching or administrative services. This section was created precisely to make these operations simple, immediate, and accessible to the entire Politecnico di Torino community.
This is the Politecnico’s self-service area, where faculty, researchers, and technical-administrative staff can find everything they need to carry out their daily IT-related tasks. The goal is straightforward: turning technical procedures into clear, repeatable steps designed to solve problems in just a few minutes, without frustration.
The section is designed to reduce waiting times and support requests, empowering users through autonomy and promoting a shared digital culture. It is a dynamic, evolving tool that grows together with the university community and aims to become the go-to resource for handling everyday technological needs with confidence.
