University IT Services logo
University IT Services
University IT Services
University IT Services
Support

Software license requests for faculty and researchers

The service allows research staff at Politecnico di Torino to request software licenses and digital services under conditions defined by the University. Applicants can submit requests for themselves and their collaborators, such as PhD students, research fellows, postdocs and students involved in research activities.

The costs of requested licenses are charged to the applicant, according to the conditions applicable to each service.

Purchase procedure

Requests can be submitted through the online service Software license requests for faculty and researchers (authentication required), available on MyPoli/IT Services.

The submission windows for new requests are open twice a year:

  • in September
  • in March

Renewal and termination

All purchased licenses share a common expiry date of 30 September each year, regardless of when they were activated.

Active licenses are automatically renewed for the following year, unless the applicant explicitly opts out of renewal through the License Request service (authentication required). A license for which non-renewal has been requested will remain active until it is deactivated on 15 October.

Applicants can access the service to:

  • view requested licenses
  • request new licenses
  • opt out of renewal for one or more licenses

Note: licenses held by users who no longer have an active role or affiliation with the University will be automatically terminated at the end of the validity period.

Information on individual services

For information on conditions, costs, activation procedures and the consequences of termination, refer to the dedicated pages:

How can I modify a licence that is already in use?
The service provides for the automatic renewal of licences that have already been purchased. To modify a licence, for example to change the funding source or increase the cloud storage quota, you must opt out of automatic renewal and submit a new request with the desired specifications.

I accidentally cancelled a request instead of renewing it. What should I do?
You need to submit a new request, specifying the same requirements as the previous request.

I am unable to indicate the funding source to which the cost of a licence should be charged. What should I do?
The funding source field is intended to support Department offices, which manage the allocation of costs independently. You should therefore contact your Department office to agree on which specific funding source to indicate.

I would like to purchase a licence for someone whose collaboration with the University will end halfway through the year. Can I pay for the licence for only six months?
No. All licences expire on 30 September each year, and licences cannot be purchased for shorter periods.

At the time of renewal, the system checks whether the person is still part of the Politecnico staff. If they are no longer employed by or actively affiliated with the University, the licence cannot be renewed.

I would like to purchase a licence for someone who has recently joined the University. Is this possible?
New requests can only be submitted during the service's application windows, which are open in March and September.

Can I purchase a licence for students?
No. Licences can only be assigned to staff with a name.surname@polito.it email address.

I have requested a new ChatGPT licence. When will it be activated?
The licence request window is currently open. As of 1 October, licences that were already active have been automatically renewed. For the activation of new licences, we are awaiting national-level instructions from CRUI, which are expected approximately by the middle of the month. Once the agreement has been finalised and the licences become available, you will receive an email invitation to join the Politecnico di Torino Workspace.

 

Who it is intended for

 
icona docenti

Faculty and researches